Help Center

Help Center

Welcome to Voxora help. Voxora is Enter Tech Inc’s app for prepaid international calling.

Create an account

1. Open Voxora and sign in with your mobile number.
2. Enter the one-time code we send.
3. Complete your profile if asked, and accept the Terms and Privacy Policy.

Make a call

1. Open the Dial tab (center button).
2. Choose the country if needed, then enter the number.
3. Check the per-minute rate under the call button.
4. Tap the call button. You need enough wallet credit for at least one minute at that rate.

The Home, Recent, Contacts, and Wallet tabs are along the bottom.

Wallet and top-up

Open Wallet to see your USD balance, add credit, send credit to another Voxora user, and review purchases.

• Use a quick amount or enter a custom amount (above US$5).
• Pay with a credit or debit card through Stripe.
• Google Pay and Apple Pay are not available yet.

Auto-recharge

In Wallet, turn on Auto-recharge, choose an amount (US$5–$50), and add a card.

When your balance drops below US$3.00 — including during a call — we charge that amount and add it to your wallet so the call can continue.

You can update the card or tap Remove card. Removing the card turns auto-recharge off.

Not enough credit

If a call is blocked for low balance, add credit in Wallet and try again. If auto-recharge is on and the saved card works, we will try to add your selected amount first.

Contacts and recent calls

Contacts shows people on your device (if you allowed access) and Voxora contacts. Recent shows your call history.

Notifications

In Settings → Notifications you can allow system notifications and choose categories (calls, account, support, announcements, promotions). Promotions stay off until you opt in.

Support

Use Settings → Contact support** to message our team from the app. We reply in the same conversation.

Account and deletion

Update your profile and phone number in Settings. To delete your account, go to Settings → Account. If your wallet still has funds, spend or transfer them first; we cannot delete an account that still holds a balance.

Permissions

• Microphone — required to talk on a call
• Contacts — optional, to pick numbers from your address book
• Notifications — optional, for alerts

You can change these in your phone’s system settings.

Still need help?

Email contact@entertec.ca or send a message from Settings → Contact support.